Guest post written by Love, Em
When you put yourself out there, especially in the online community, you will inevitably get some people that don’t like you or what you talk about. That’s okay! Everyone will have moments like that because you can’t please everyone. You need to be able to learn with the negative comments because it is unavoidable, and sadly, the world is full of it.
Here are 5 ways to deal with the negative feedback you may receive!
What are the negative comments?
There are lots of ways you may receive negative comments or feedback online. Whether you’re a business, blogger, or a simple internet user, sadly these are unavoidable because there will always be someone who dislikes your work. Here are some of the ways you may receive hate online:
- A tweet about a post you made or reply to one of your comments
- Comments on your social media post
- Comments on your blog post
- Negative feedback left on a product
- A negative review blog post about a product you sell
Acknowledge the comments and learn from them
Getting negative feedback doesn’t necessarily mean someone hates you, sometimes, they just don’t like how you did things. If you receive negative feedback, listen to it carefully. It could actually come in handy, and you may end up growing from it. By adding a positive spin to negative things can make you feel better about things. Don’t change everything that people dislike, as you lose what you started, but take on some of the feedback and develop a new way of looking at things. You may find you like it better anyway!
Stay calm & respond positively
Sometimes, comments may come across more hostile than they mean. When dealing with negative comments and feedback, the best thing to do is to stay calm. If you go head first and raging, you could spark a bigger issue and irritate people. Take your time when responding and be positive. If they offer advice, say thank you and consider it. If the comment is something you disagree with, acknowledge it, and justify your opinion. Stay calm. If you don’t retaliate to the comments, the hater will give up and back down because you aren’t giving them the reaction they had hoped for.
Discuss with them privately
If you have a negative comment on your social media or blog, don’t respond to the message directly. If you do, it will not only attract your following but theirs, which will blow up the situation further as both sides argue with each other. Respond to the message privately through a DM as then you can diffuse the situation calmly. If you tweet about it, everyone else gets involved. Although replying through DMs may be scary and not for everyone, it is a great way to respond to the comments, without having others gang up on you.
It is easy to see a horrible comment or message and retaliate. A lot of the time, this is what the person wants. Avoid arguments when it comes to negative comments, it isn’t worth your time nor the potential harm. Learn to choose your battles. Ignoring may be one of the better options, or simply just blocking them. Don’t engage or get involved in situations that don’t need your input, as this can escalate it. The best thing to do when dealing with negative comments is to keep it friendly.
Block & report users
In some extreme cases, you may need to report the user. Most negative comments only need a block or unfollow, especially when they’re just being a pain. Blocking a user is a great way to deal with negative comments because they can’t comment on your work, and you don’t have to see their posts. If things escalate and you’re receiving threats or other hateful messages, you have the right to report the user. Reporting the user takes it to a higher power, such as Twitter and Facebook itself. If the case is seen as really bad, the account will be suspended, and you’ll no longer have an issue!
You’ll find that no matter where you go or what you do, there will be someone that doesn’t like you or the way you do things. You shouldn’t let this get to you or put you off what you love. You just need to learn how to adapt and overcome the negativity. I hope these tips help you to deal with negative comments and feedback. How do you deal with negativity?
About the Guest Writer!
Em is a UK blogger focusing on blogging, business & sustainability on her blog “Love, Em“. With 4 years of experience in the blogging world, she is keen to share her knowledge. Emily is passionate about helping others, and since leaving college, has decided to put her passions in writing. You can find her over on social media!
Blog – https://www.loveemblog.com/
Twitter – https://twitter.com/LoveEm_blog
Instagram – https://www.instagram.com/loveem.blog/
Pinterest – https://www.pinterest.co.uk/LoveEmBlogger/